Instruction on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us ([OPERATOR_NAME], [STREET NO], [POSTCODE CITY], Germany; phone: [PHONE]; email: [EMAIL]) of your decision to withdraw from this contract by an unambiguous statement (e.g. a letter sent by post, or an email). You may use the attached model withdrawal form, but this is not obligatory.

You can also exercise your right of withdrawal online at https://deutschtale.com/en/widerruf. If you use this online function, we will send you without delay, on a durable medium (e.g. by email), an acknowledgement of receipt containing the content of your withdrawal declaration and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

(If you wish to withdraw from the contract, please fill out this form and send it back.)

— To [OPERATOR_NAME], [STREET NO], [POSTCODE CITY], Germany, email: [EMAIL]:

— I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

— Ordered on (*)/received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this form is notified on paper)

— Date

(*) Delete as appropriate.